A senior executive team was generally viewed as ineffective and too big by those within the team as well as by the CEO and the unfortunate junior management who reported to them. The team was argumentative, micro-managing, mistrustful and had not been able to set out a strategy for where they were going.

Rheault-Williams interviewed each member of the management team as well as select top performers from throughout the company to "hold up a mirror" to the senior team so they could see how they were truly being perceived. We then worked with the CEO and the senior team to help them reestablish their charter, values, membership, and focus.

One year later, the team is working productively and at the appropriate level - proactively articulating the company strategy and direction, and speaking with one voice about the company's future and its change agenda.